Seat Pleasant, Maryland

“A Smart City of Excellence”

The World’s First Authentic Small Smart City


Link to this presentation is

What is a Smart City?

A Smart City is an ecosystem that leverages smart technology, smart policies, and smart processes to facilitate economic development and to improve the quality of life for stakeholders, including residents, businesses, and visitors.



Smart Cities utilize technology as a tool to optimize the infrastructure and resources in order to respond more effectively and dynamically to the needs and desires of stakeholders, make more informed policy decisions, and to promote accountability and transparency.

Smart City Ecosystem

Connect Stakeholders

Connectivity includes finding ways to connect people with the local government and with the local community. Technology is not a requirement for fostering connectivity.

Knocks Down Silos

By facilitating “connectivity” and knocking down organizational silos, Smart Cities can improve collaboration and coordination across agencies and departments.

Creating Network

The technology side of “connectivity” refers to a Smart City’s network. A secure and fast network is required to facilitate the adoption and implementation of IoT technologies. In addition, many future IoT applications will require 5G networks in order to function effectively and safely. The network also allows us to tackle the digital divide that is often prevalent in rural areas and disadvantaged communities.


Smart Cities need to foster connectedness. This includes technology-based connectivity such as the implementation of IoT and 5G networks, as well as people based connectivity that aims to foster a greater level of trust, collaboration, and engagement between the citizens and the local government.


Data is essential for a Smart City. As it becomes more readily available across the entire organization, it begins to enable data-driven decision making that ultimately leads to better outcomes.

Data Collection

What gets measured, gets improved. One of the first steps for cities undertaking digital transformation is to begin to collect data where ever it is possible.

data analytics

As data becomes more and more available, Cities can begin to leverage data analytics. Cities will be able to use descriptive analytics to understand what, when, and where.

derive insights

Once a city becomes comfortable with descriptive analytics, it can begin to analyze the data for meaningful value. Cities can use the data to derive insights that would otherwise have gone overlooked. These insights can then be used to influence decision making and policy direction.

Smart Policies

Smart Processes

Smart City concepts can be applied in numerous areas, with use cases ranging from Public Safety to Citizen Engagement to the Environment.

Public Safety


Economic Development


Transportation & Mobility

Clean Energy

Government Operations

Citizen Engagement

The Value Smart Cities Bring

what if i told you…


Reduction in Fatalities (homicides, road deaths, fire deaths) due to improved Public Safety


Improve Efficiency of Gov Processes


Reduce Cost of Living by 1 to 3% annually


Reduction in Nighttime Crime as a result of Smart Lighting

Saved time (min) per citizen contact with government


Increased feeling of connectedness to the local community


Accelerated Emergency Response time


Increase employment by 1 to 3%


Increased feeling of connectedness to the local government

The Impact Smart Cities Bring

What we did in Seat Pleasant & How we did it

“MySeatPleasant” App

We developed and launched a mobile app that “pushes” government to where the people are. The mobile app provides access to city information and services 24/7. It also allows citizens to submit requests from service directly through the app (i.e. potholes, abandoned vehicles, vacant property issues, etc.)


Improved Response Time

Economic Development & Housing

We used the CGS Smart City Platform to estimate the true impact of blight and the vacant housing problem. We did so by bringing in data from the Maryland Dept. of Assessments and Taxation, Real Estate Data, Vacant Housing Data, Police Incident, and Public Works data and leveraging research done by the National Vacant Properties Campaign. We estimated that the city was losing upwards of $1M per year.

We’ve also seen property values in the city increase from $175K in 2016 to $235K.

$1 M

Cost to the City


Increase in Property Values

Neighborhood & Commercial Compliance Dept

We are re-engineering many of our code enforcement processes including issuing code violation citations, business and rental license registrations, and vacant home registration. Based on our initial analysis, we’re expecting a 30 to 40 % reduction in the time it takes to complete any of these processes.


Improved Efficiency

CGS – Brains of City of Operations

Predictive Analytics

Situational Awareness for SPPD –  A Cross Border Initiative

Smart Policing + Community Policing

The Police Department used the CGS Platform and its Public Safety capabilities to understand what is happening around our city and to identify criminal hotspots using the platform’s Predictive Policing capabilities. The criminal hotspots were used to inform patrol schedules and patrolling routes. Leveraging the CGS platform in conjunction with the city’s new policies to enhance the relationship between the department and its residents has resulted in significant reductions to crime.

  • Reduction in Burglaries 37.5% 37.5%
  • Reduction in Theft from Auto 71.42% 71.42%
  • Reduction in Citizen & Commercial Robbery 70% 70%
  • Reduction in Violent Crime 14% 14%

Verizon Smart Communities Program

Intersection Safety Analytics

Seat Pleasant, located in between two major highways leading into DC (MD 214 – Central Avenue & Martin Luther King Jr Highway), sees over 100,000 vehicles drive through the city on a daily basis. At the same time, we have a ton of foot traffic crossing those two highways. These are people who are walking to the Metro, Central Highschool or the Seat Pleasant Activity Center. As a result, intersection safety is critical for us.

With Verizon’s Intelligent Lighting solution, we’re planning to install cameras at these intersections and use Verizon’s software solution to help us understand driver behavior, so that we can enact policies to change dangerous behavior, and eventually reduce fatalities and accidents. 

In addition, we’ll use the solution to understand traffic volume, speed, and direction. We will get data on vehicles, pedestrians, and cyclists, plus trends and historical data, so we can manage congestion, plan traffic improvements, facilitate economic development, and measure progress on the County’s Vision Zero goals.

Verizon Smart Communities Program

Intelligent Video Analytics

Since we share a border with DC, we often see criminals committing a crime in one jurisdiction, and then crossing over into the other to avoid apprehension. 

Our biggest trouble spot is at the intersection of Eastern Avenue and Martin Luther King Jr Highway. We also see illegal activity, such as loitering, and drug sales around this area.

Hence, we will be using Verizon’s Intelligent Video to remotely monitor and proactively identify threats in this area.  When suspicious activity is detected, an alert will immediately be sent to authorized personnel enabling rapid response.

Eastern Ave & MLK Jr Hwy

Central Ave

Verizon Smart Communities Program

Intelligent Lighting

We’re working with Verizon to outfit street lights with LED bulbs as well as equip them with smart devices that capture and transmit data in near real time. This will allow us to get full control over all lights, which allows us to set parameters to automatically adjust lights based on motion sensing or time of day/day of week schedules. 

Cross Departmental Benefits

The Data we’re collecting, including traffic & vehicle data, weather data, crime data, and air quality data can be correlated together to reduce traffic congestion, improve public safety, public health, and spur economic development:


  • Helps us sell the benefits of investing in a particular area
  • Allows us to monetize data
  • Understand the impact of traffic on prevalence of Asthma in our city
  • Better estimate the lifespan of our roads
  • Improve event planning

This summer, we will deploy our NEW CRU-22 Mobile Command Center in high traffic areas, which will be fed data from Verizon’s Intelligent Lighting, Intersection Safety, and Public Safety Solutions. This new unit is intended for rapid deployment and is equipped with the new Fotokite- a tethered drone with thermal and low light cameras, which can stay airborne for 24+ hours!

Our success is predicated on strategic and meaningful Partnerships!

We developed an extensive Partner Network, that is helping us realize our mission! This network includes, but is not limited to:

On June 19, 2018, the City of Seat Pleasant signed a Memorandum of Understand with Prince George’s Community College and the Prince George’s Chamber of Commerce to ensure the success of the City’s Smart City Initiative. That agreement set forth a goal to develop a workforce that would be equipped to thrive in the world of Smart Cities.

I’m proud to say that in a short period of time, we’ve made tremendous progress towards this goal. Just last week, our team met with representatives from the Community College to discuss and review a preliminary curriculum for Smart City Workforce Development. The curriculum will focus on various Smart City applications, the Internet of Things, Data Science, Business Process Improvement, as well as Entrepreneurship.

Seat Pleasant

The Test Bed of Innovation

We developed a Citizen-Centric Smart City Roadmap for the City!

On April 12th, 2019 at the United Nations headquarters in New York City, we unveiled our first Information and Communications Technology (ICT) Strategic Plan, which lays out our vision and plan for implementation of Smart City technologies over the next 5 years!

  • Smart Home & Health Programs

    • Aging in Place
    • Chronic Diseases and Asthma
  • Smart Street Lighting

    • Intersection Safety
    • Public Safety
  • City-wide WiFi & 5G

  • Smart Mobility & Transportation

  • Interactive City Kiosks with Artifical Intelligence

  • Smart Energy

Our ask of your office

In Home and Health Monitoring Program

County-wide Smart Cities Pilot Program

A connection to the County's T1 Line for the SPPD

Thank You

For more insightful information, check out the “Mayor’s Moment” Video Blog Series on Small Smart Cities

Want to learn more about Smart City transformation? Click on the “CGS” Image below for more information!

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